Reports & analytics
Export and analyze your operations.
Calls report
Task performance
Leads report
1,284
Total
812
Qualified
168
Won
94
Lost
Agent performance
| Agent | Calls | Avg duration | CSAT | Score |
|---|---|---|---|---|
| Layla | 412 | 3:42 | 4.9 | 96 |
| Omar | 318 | 4:11 | 4.7 | 91 |
| Ethan | 264 | 3:08 | 4.6 | 88 |
| Sara | 198 | 5:02 | 4.4 | 84 |